Help Center

Frequently Asked Questions

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How do I access my courses? ▾
After enrolling, click the login button in the header and use the email you enrolled with. Your dashboard shows active courses and progress instantly. The experience is text-first for fast loading and accessibility.
Is Florafy available in my country? ▾
Yes. Our platform is designed for global access (English-first). Pricing display can adapt to your locale and your payment provider may show conversion details during checkout.
What about pricing and refunds? ▾
We aim for transparent pricing: you see the full amount before confirming payment. Refund eligibility depends on the product type and time since purchase. For legal terms, see the Terms page.
Do I need special software? ▾
No. Any modern browser works (Chrome, Safari, Firefox, Edge). We keep the stack minimal and accessible—no plugins required.
How can I reach support? ▾
Use the contact options listed in the footer. If you include your order email and the course name, we can help faster. Typical response time is within 1–2 business days.

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